Terms + Conditions
POLICIES
Payment is made in advance to reserve the appointment.
Cancellation and rescheduling of an appointment, by the client, requires a 48 hours notice.
In the event of inclimate weather, a family emergency or any uncontrollable circumstance, Justin has the discretion not to charge the reading fee.
No-Shows It is considered a "no-show" when the client is not available at the scheduled time and does not contact Justin to reschedule the appointment.
We reserve the right to charge the FULL reading fee due to the loss of revenue caused by a "no-show". Please make every effort to email and reschedule when possible.
Do not book a session if you do not intend to keep it. Once payment for a session has been received, it is deemed as non-refundable. There are no exceptions to the policy.
If for any reason a client cannot attend the reading on its scheduled date, it is that client’s responsibility to contact Justin’s office at the earliest possible time to reschedule. The reading may then be redeemed later at Justin’s discretion. The inability of the client to attend a reading does not entitle him or her to a refund. A refund requested because you disagree with the information given or after a reading has been completed is out of the question and will not be honored. All policies on this page are subject to change without notice. By booking a reading, you acknowledge that you are in agreement with Justin’s terms at all times. These policies are binding, and take precedence over any other form of communication
CONFIDENTIALITY AND NON-DISCLOSURE
By booking a session you agree not to create fictional stories, fictional names, scenarios, and pseudonyms.
Justin cannot and will not discuss your reading with third-parties such as spouses, family or friends. All phone and email readings are confidential and for the individual only. The reading and the details of the reading are between you and Justin only.
NO READING SUBSTITUTES
Scheduled readings are not and cannot be substituted for payment made for any other purchase then the one paid for. Reading options cannot be altered, exchanged, or interchanged in any way and are considered separate reading purchases with separate payment fees applicable. All purchases are final. Phone readings are individual only. Justin does not do group readings by phone.
Email readings and Phone readings are purchased individually. For example, a 25.00 one question email reading cannot be purchased and than later the client pays 10.00 more to have a two question email reading. Each purchase is considered a separate reading with separate payment fees. Phone readings cannot be broken down in minute increments to be used at a later date.
FOLLOW UP QUESTIONS
Follow up questions are not permitted after the reading. The reading itself is a single transaction, the transaction is completed after the reading is completed. Justin will not answer questions after the reading is completed. All emails will be ignored. If you have questions after the reading, Justin advises to purchase another phone or email reading to follow up.
DISCLAIMER
This service is provided for informational purposes only and no guarantees are implied or stated. Clients must be 21 years or older to book, receive and/or purchase a reading, product or service. Readings are not substitutes for professional, legal, financial, medical, or psychiatric advice or care. Clients are encouraged to please seek the advice of a trained Medical Doctor about any health concerns. Justin has the right to end the phone or email session without refund if the client becomes argumentative, insulting or vulgar. Or if the requests by the client are unethical in nature. Justin is not capable of controlling what information comes in during the reading. Attempting to control the reading and dictate the answers to questions during the reading will lower Justin's vibrations. That will result in the session being ended. By purchasing a session you are agreeing to Justin's policies.