STEPS TO FOLLOW

1.  Select the number of questions for your Email Reading. Fill out the contact form and make your payment. You will receive a confirmation order number, and email.

2. You will receive your Email Reading from Justin via info@justinchasemullins.com.  Please add that email to your list of safe senders.

3. Do not email Justin asking for status updates, time frames for completion, or if everything was received.  He monitors his accounts very closely, if he has not received your questions, he will reach out to you.  Please do not create a sense of urgency to complete the reading. If if this becomes an issue, the email reading will be cancelled. The only correspondence that he should be receiving are the submission of your questions and payment.  If a sense of urgency is created, Justin will cancel the reading if the energy no longer feels right to work with the client.

4. Justin does not conduct business over social media. The only contact method is through this website. 

FOLLOW UP QUESTIONS ARE NOT PERMITTED

Justin is willing to clarify the email reading. But he will not answer new questions that were not included in the original email reading.   This policy will not be compromised.  Follow up questions requires a new connection, including Justin's time and energy. For follow up questions, please purchase a separate email reading. Only submit the amount of questions that you have purchased.  For example, if you purchase two questions, do not submit 5-9 questions in the email reading. The additional questions will be ignored.  An example of this is submitting one question, but with 5-10 sub questions. 

Depending on the amount of questions purchased, Justin spends anywhere from 25 minutes to 45 minutes per each email reading.  Follow up questions requires a new session, Justin's energy, and availability.  This is non negotiable.   

Do not submit clarification emails or emails with updates requiring a response. They will be ignored.  If this becomes an issue, all future email readings will be refused.

Important Information

Justin is only the messenger. You may disagree or not like the information that he shares during the email reading.  Justin will not respond to any kind of debates, or arguments in an attempt to defend himself. If a client has that kind of energy after purchasing a new email reading. The session will not be conducted and all future readings will be refused.  

Mediumship "Communicating with the Dead" is not done by Email Readings.  If you want to have a Mediumship reading, please attend a Group Reading or purchase a phone reading.

If your question is psychic in nature (questions on career, love, business, and etc). Feel free to provide as much information as you feel is needed. If you have a career related question, your profession, would be helpful information to add. Any information provided up front will help in the process for the email reading. Justin will provide as much information as possible. This will not simply be yes or no type of answers.

REFUND POLICY

Do not book a session if you do not intend to keep it. Once payment for a session has been received, it is deemed as non-refundable. If for any reason a client cannot attend the reading on its scheduled date, it is that client’s responsibility to contact Justin’s office at the earliest possible time to reschedule. The reading may then be redeemed later at Justin’s discretion. The inability of the client to attend a reading does not entitle him or her to a refund. During a reading, Justin gives information as it is shown to him by Spirit. A refund requested because you disagree with the information given or after a reading has been completed is out of the question and will not be honored. All policies on this page are subject to change without notice. By booking a reading, you acknowledge that you are in agreement with Justin’s terms at all times. These policies are binding, and take precedence over any other form of communication

In the event that Justin agrees to providing a refund. The refund will be distributed at his convenience, with multiple repayments over time. 

CONFIDENTIALITY AND NON-DISCLOSURE

By booking a session you agree not to create fictional stories, fictional names, scenarios, and pseudonyms.  
Justin cannot and will not discuss your reading with third-parties such as spouses, family or friends. All phone and email readings are confidential and for the individual only.  The reading and the details of the reading are between you and Justin only.

NO READING SUBSTITUTES

Scheduled readings are not and cannot be substituted for payment made for any other purchase then the one paid for. Reading options cannot be altered, exchanged, or interchanged in any way and are considered separate reading purchases with separate payment fees applicable. All purchases are final. Phone readings are individual only. Justin does not do group readings by phone.  

Email readings and Phone readings are purchased individually.  For example, a 25.00 one question email reading cannot be purchased and than later the client pays 10.00 more to have a two question email reading.  Each purchase is considered a separate reading with separate payment fees. Phone readings cannot be broken down in minute increments to be used at a later date. 

FOLLOW UP QUESTIONS

Follow up questions are not permitted after the reading.  The phone reading itself is a transaction, the transaction is completed after the phone reading is completed. Justin will not answer questions after the reading is completed. All emails will be ignored.  Note taking during the session is advised.  If you have questions after the reading, Justin advises to purchase another phone or email reading to follow up. 

DISCLAIMER

This service is provided for informational purposes only and no guarantees are implied or stated. Clients must be 21 years or older to book, receive and/or purchase a reading, product or service. Readings are not substitutes for professional, legal, financial, medical, or psychiatric advice or care. Clients are encouraged to please seek the advice of a trained Medical Doctor about any health concerns.    Justin has the right to end the phone or email session without refund if the client becomes argumentative, insulting or vulgar. Or if the requests by the client are unethical in nature.   Justin is not capable of controlling what information comes in from Spirit and the Angels during the reading. Attempting to control the reading and dictate the answers to questions during the reading will lower Justin's vibrations.  That will result in the session being ended. By purchasing a session you are agreeing to Justin's policies.